Key performance indicators (KPIs) are arguably the most important tools for managers to understand how their organization is operating. KPIs help measure the level of success or failure of your business, and they can be assigned for different levels of business operations: on the task-based, process-based, or organizational level.
In order to have a clear vision for your organization and make decisions based on facts and data, your management team needs to have a system of smart, effective, and realistic KPIs. However, we've seen many businesses struggle with their KPI-related tasks: perhaps it's taking too long to establish such a KPI measurement and reporting system, or people fail to understand the root causes of their problems.
In this blog post, I will explain how you can use process mining to establish your process KPI system in a more efficient way, with much less effort compared to traditional ways of building process KPIs.