QPR ProcessAnalyzer

Leading Process Mining Software

Optimize your business processes with this process mining innovator. QPR ProcessAnalyzer delivers all process mining analyses and applications in one comprehensive, secure, and scalable cloud platform. 

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Discover the unbiased reality of your processes 

Put an end to lengthy process workshops, interviews, and arguments. Get everyone on the same page by automatically visualizing the real-life execution of your processes.

Interactive process visualizations

The automatically generated interactive process flowcharts show you the process in an easy and visual way. Discover all parts of the process, drill down to different units or areas, or view trends on a high level.

Bottlenecks, rework, and variations

The process discovery highlights all process bottlenecks, inefficiencies, and variations based on how they contribute to business outcomes.

Seamless data connection

The QPR Connectors enable you to utilize data that's spread across disconnected systems and applications. Easily connect to all your data sources and integrate data seamlessly.

Online courses and certifications

QPR ProcessAnalyzer users get access to an online training platform, which includes a comprehensive set of process mining courses and certifications that help you get the most out of process mining.

Find hidden value in your business

Gain immediate insights about your business processes and operations with a library of 100+ pre-built analyses and applications for various use cases.

Comprehensive Root Cause analysis

Find the cause of your problems and spot the most important improvement areas in any process with the comprehensive, industry-leading Root Cause Analysis.

Automation Opportunity Scout

See the top automation opportunities in priority order, benchmark automation rates across your organization, and simulate the impact of automation.

Task Recorder

The task recording functionality enables you to discover processes on the most granular task level. Harness the full power of process mining together with any RPA, automation, low-code, or workflow -platforms.

Remarkably simple no-code analysis

Drag and drop the charts and graphs that you need for your business case. Customize any analysis without the need to write any code. Designed for easy creation of fully customizable and solution-specific analyses and dashboards.

Let AI show you the way

Optimize your operations through AI- and ML-based features that enable you to predict KPI performance and automatically initiate corrective action when things go wrong.

Bot, workflow, and automation activation

Support the continuous success of automated - yet ever-changing - processes and automatically initiate corrective action before things go wrong.

AI-based predictions for your KPIs

Predict and prevent process failures, such as late deliveries or late payments.

Business alerts and notifications

Business alerts and notifications provide immediate alerts about KPI breaches or broken business rules. 

Operate securely on a scalable cloud platform

For 30 years, we have worked together with enterprises across industries on various software projects. This has given us the expertise required for successful and scalable process mining implementations. 

Unparalleled scalability through Snowflake

QPR ProcessAnalyzer is the first and only process mining solution to run natively on the Snowflake data cloud - processing huge amounts of business-critical data in a fast, secure, and cost-efficient way.

Certifiably secure process mining operations

Ensure secure process mining operations by ISO27001 certification, encryption, and SSO features.

On-premises and cloud options

Both on-premises and cloud solutions are available and customized to your needs.

Multiple language options

Use your own language to mine process data with 6 languages supported: English, French, German, Finnish, and Swedish.

Customer benefits


Shorter lead times through automation analysis


Cut lead times by 86 % by finding root causes of automation problems and seeing the top automation opportunities.


Coverage of end-to-end processes for auditors

Gain process visibility with data-driven auditing. Get 100 % coverage of processes, so you easily spot undetected errors and fraud.


Increase in order handling efficiency


Increase efficiency by 60 % by instantly spotting bottlenecks, process violations, and best practices.


Reduced amount of rework in procurement


Reduce the amount of rework by up to 80 % by discovering as-is processes in real-time flowcharts.

What is process mining?

When your employees or software robots interact with your IT systems – such as SAP, Salesforce, or Oracle – the activities leave a trace of data behind. Process mining draws this data directly from the information systems and uses it to visualize the real-life execution of your processes.


Find out more on our process mining page ›

QPR ProcessAnalyzer use cases

Digital Transformation

Digital transformation is a must for any organization wanting to thrive in its current market. However, deciding on and justifying changes and new systems may be tricky. QPR ProcessAnalyzer provides change managers with end-to-end visibility of their processes, making it easy to identify areas in need of improvement. Proving the value of automation has never been this easy – your case can be supported by the click of a button.

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Intelligent Automation

To ensure the best ROI for your automation initiatives, process selection plays a huge role. QPR ProcessAnalyzer helps you identify suitable processes for automation: automate the best and most profitable processes using any type of automation.

For questions like “what processes should I automate?” and “did my automation initiative work?” process mining provides a helping hand.

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While auditors traditionally receive information on processes through extensive interviews and reviewing process documentation, process mining increases the effectiveness of the work of both internal and external auditors by providing them with instant, full insight into the organization’s present and past processes. This allows auditors to move from an analysis of subjective samples to an analysis of the objective, full, as-is process, bringing along assurance and cutting down on precious time consumed.

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Process KPI Reporting

In order to make decisions based on facts and data, management teams need to have a system of smart, effective, and realistic KPIs that are available when needed. QPR ProcessAnalyzer includes 1000+ KPIs by default – you won't have to waste time waiting for individual KPIs to be built. The predictive capabilities in QPR ProcessAnalyzer allow you to act on the most important KPIs already before potential issues or bottlenecks arise. This is effectively changing the way organizations think - from late fixes to preventive actions.

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IT and ERP Development

QPR ProcessAnalyzer helps IT professionals manage the complexity of ERP migrations and implementations. Without having an end-to-end view of the processes continuously, you end up migrating the same ineffective processes into the new system while not being able to see the bottlenecks and problems in the migration. QPR ProcessAnalyzer is used to tackle these challenges: it compares the as-is processes compared to the designed process models, shows the best and the worst process variations, and provides continuous end-to-end visibility of the process flow, and alerts users when problems arise.

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QPR ProcessAnalyzer is an efficient and effective way to identify compliance issues. To check the compliance of processes without process mining, compliance managers will have to go through extensive sampling. Still, this does not guarantee 100% transparency, as deviations fly past the human eye. QPR ProcessAnalyzer on the other hand allows you to view, compare, and contrast processes with each other and easily spot errors. This significantly cuts down on the hassle and provides you with a thorough list of all irregularities.

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Order Management

The Order-to-Cash (OtC) process covers the whole process cycle of handling customer orders, extending across different units, such as warehousing, delivery, invoicing, and account management. Consequently, this key business process is usually high-volume with lots of variations (for instance, unwanted changes in the process that prolong lead times and affect both internal efficiency and customer satisfaction).

QPR ProcessAnalyzer visualizes the OtC process continuously and automatically. It shows you how to reduce rework, delays, and order changes by showing root causes for the inefficiencies discovered in your OtC process. Moreover, process mining helps you identify delivery or automation blocks and compliance issues with ready-made analyses and charts and monitor the performance of the end-to-end process continuously.

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The Purchase-to-Pay process is also known as PtP, procure-to-pay, or req-to-check. It refers to business processes that cover requisitioning, purchasing, confirming, receiving, paying for, and accounting for goods and services.

As the transactional volume is extremely high and often quite complex (with different approvals, procedures requests and suppliers), each step within the processes is a potential source of errors. This makes Purchase-to-Pay a good target for process mining, which brings visibility to the entire end-to-end process and identifies root causes for problems such as bottlenecks, uncompliant processes, and Maverick Buying.

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Service Management

From the starting point of your service management processes all the way until resolving a customer case or service-level agreement, a record exists of when such an event took place in the service management process. Process mining provides an unbiased, fact-based analysis of service management processes.

QPR ProcessAnalyzer transforms the event traces - the process data - into actionable insights. Spotting breaches of Service Level Agreements (SLAs) and monitoring the state of company-wide or unit-wide service requests has never been easier.

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From running out of stock, lost shipments, to long production times, logistics is an endless loop of faulty processes. Where companies often push to work faster to make sure that products reach the end customer as quickly as possible, they often fall short on viewing order management from a holistic perspective. In order to be fast, you will have to understand your complete process and as such you will be able to avoid time-consuming errors piling up.

Customers also expect accurate information about their delivery, from a to-the-day accurate estimated time of delivery time to an on-call ability to check the status of their order. By providing you with a complete view of your order management process, QPR ProcessAnalyzer enables you to meet your clients’ expectations: pinpoint inefficiencies in order processing, provide data-based delivery time estimates and understand where accuracy would be a better KPI than speed.

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What our customers say

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Book a demo

Do you want to understand the value that QPR ProcessAnalyzer can bring to your business?

During the online demo, one of QPR's process mining experts will show you in practice how the process mining software works and answer any questions you may have.

Fill in the form and we'll be in contact within the next business day.