With QPR Metrics and QPR Portal, the Swedish Ludvika municipality has a fact based information base used in their daily decision making and development of its Social Administration business.
"We have daily control with QPR. We have created conditions for better monitoring, evalutation, benchmarking, decision making and steering. As a manager and decision maker, it is easy to find up to date and correct information.” Margareta Karlsson, Head of the Social Administration Division at Ludvika Municipality
Quality Management System