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Customer Story: Finnish Tax Administration

Building its digital success story with QPR

“QPR tools and consulting services have significantly helped the Tax Administration in streamlining its operations, and thus aided the customers in taking care of their business."

Process modeling and large scale architecture work

The aim of the Finnish Tax Administration is to be an institution held in high regard both in Finland and internationally; one of the best tax administrations in the world. Finnish Tax Administration's actions to increase efficiency started by mapping a consistent big picture of both the current and the target state. Tax administration chose QPR tools to pinpoint the bottlenecks in processes and identify overlapping information systems.

Benefits of QPR EnterpriseArchitect

  • Consistent big picture
  • Efficiency and motivation
  • Increase in customer satisfaction
  • Increased operational liability
  • Common language
  • Routines with robotic

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