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Terumo Europe uses QPR ProcessAnalyzer to gain data-driven insights into their as-is business processes, allowing them to focus on value-added process optimization.

Terumo Europe implemented QPR ProcessAnalyzer within 100 days, from conceptualization to execution, with emphasis on effectiveness, efficiency, and profitability.

"The good thing is that in 3 months, you build something that's a complete x-ray of the processes, and you can bring those facts to the table without debates. It's coming right out of your system - and having that is a big power in making decisions with those fact-based data."

"QPR is for us an easy tool to verify: is business working this way? Is it value-adding to change the process?"

Challenges

  • Find an innovative solution to better understand business needs
  • Data available in IT systems was not benefited from

Solution

  • Start process mining with QPR ProcessAnalyzer
  • Visualize processes based on data
  • Get a fact-based understanding of processes and KPIs

Business benefits

  • Added transparency to processes
  • Facts instead of gut-feelings
  • Less debate of correctness of challenges
Download Terumo Europe Success Story

Download Terumo Europe Customer Case

Customers - Terumo

Products

QPR ProcessAnalyzer

Solutions

Process Mining