Customer Story: Terumo Europe
Fast track to enterprise-level process mining“QPR is for us an easy tool to verify: is a business working this way? Is it value-adding to change the process?"
Terumo Europe uses QPR ProcessAnalyzer to gain data-driven insights into their as-is business processes, allowing them to focus on value-added process optimization.
Terumo Europe implemented QPR ProcessAnalyzer within 100 days, from conceptualization to execution, with emphasis on effectiveness, efficiency, and profitability.
"The good thing is that in 3 months, you build something that's a complete x-ray of the processes, and you can bring those facts to the table without debates. It's coming right out of your system - and having that is a big power in making decisions with those fact-based data."
Meet our customer
Terumo Europe is a core player in the EMEA healthcare market by providing quality products and services. They are a strong actor of the Japan-based Terumo Corporation by contributing to innovation and sustainable growth.
Process Mining with QPR ProcessAnalyzer
- Find an innovative solution to better understand business needs
- Data available in IT systems were not benefited from
- Start process mining with QPR ProcessAnalyzer
- Visualize processes based on data
- Get a fact-based understanding of processes and KPIs
- Added transparency to processes
- Facts instead of gut-feelings
- Less debate of correctness of challenges
Customer interview & presentation
This interview with Daisy Rolly and Siem Jaspers walks us through the implementation of process mining in Terumo Europe. (9 minutes)
Terumo Europe - Combining the Effectiveness of KPIs and Efficiency of Process Mining (19 minutes)
Find out more about fast track to enterprise-level process miningAccess Customer Presentation Access Full Case Study
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