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Customer Story: Ericsson

Process Mining Journey

"Bring the processes out from the dark into the light," said Johan Myrberger, Process Mining Manager at Ericsson.

Ericsson's Journey of Building and Deploying Process Mining Capability Globally

At QPR Conference 2019, our customer, Ericsson, has shared with us their journey of using QPR ProcessAnalyzer. Ericsson's presentation and interview shed lights on how they leverage QPR ProcessAnalyzer to:

  • Get end-to-end visibility,
  • Save time,
  • Identify automation opportunities.

"With process mining we can do this in 2 hours instead of 3 weeks," said Cecilia Anneroth, Process Architect at Ericsson.

Customer highlights

Interview: Cecilia Anneroth, Process Architect at Ericsson
Johan Myrberger - Process Mining Manager at Ericsson

QPR Conference presentation: Building and Deploying Process Mining Capability Globally

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