Customer Story: Ericsson
Process Mining at a Large Global Enterprise
Discover Ericsson's journey of using the process mining software QPR ProcessAnalyzer in increasing transparency and reaching process excellence.
Ericsson's Journey of Building and Deploying Process Mining Capability Globally
During QPR Conference 2019, Ericsson shared their journey of using QPR ProcessAnalyzer with us. Ericsson's presentation and interview shed light on how they leverage QPR ProcessAnalyzer to:
- Get end-to-end process visibility,
- Save time,
- Identify automation opportunities.
"With process mining, we can do this in 2 hours instead of 3 weeks," said Cecilia Anneroth, Process Architect at Ericsson.
Meet our customer
Ericsson is a multinational networking and telecommunications company that was founded in 1876. The company's headquarters are located in Stockholm, Sweden.
Process Mining with QPR ProcessAnalyzer
Interview: Cecilia Anneroth, Process Architect at Ericsson
Johan Myrberger - Process Mining Manager at Ericsson
QPR Conference presentation: Building and Deploying Process Mining Capability Globally
"We bring the processes out from the dark into the light"