Process mining in insurance
Speed up claims. Cut costs. Improve customer trust.
Gain complete transparency into your insurance operations. With QPR’s process mining software, you’ll detect inefficiencies instantly, optimize claims handling, and deliver faster, more reliable customer service.
Insurers use QPR’s process mining tool to:
Accelerate claims management
- Identify and eliminate bottlenecks in claims processing
- Shorten settlement times and reduce pending claims
- Automate repetitive manual tasks with AI
Reduce operational costs
- Gain end-to-end visibility across underwriting, policy admin, and claims
- Optimize resource allocation across teams and regions
- Benchmark processes to replicate best practices company-wide
Ensure compliance & prevent fraud
- Continuously monitor regulatory KPIs and SLAs
- Detect anomalies, fraud patterns, or non-compliance faster
- Provide regulators with transparent, data-driven audit trails
QPR + Leading Insurance Company
"We now have end-to-end visibility across all claims. Average settlement times are down by 35%, compliance reporting is twice as fast, and customer satisfaction scores have increased by 20%."
Here’s what you could achieve with process mining
Claims Efficiency
40%
Faster claims settlement times
Cost Reduction
20%
Lower operational costs by reducing manual work and rework
Risk & Compliance
100%
Audit trail transparency for regulators and auditors
The Best Value for Your Money
Customers have selected QPR ProcessAnalyzer because it provides enterprise-wide process mining at a fraction of the cost – with unique Snowflake-native capabilities and customer-friendly terms.
