Process mining is used to automatically visualize process flows based on data from organizations' information systems. With process mining, you gain fact-based insights into your operations with pinpoint accuracy, so you know exactly what to change in order to reach better business results.
Watch the video below to find out more about the benefits of QPR ProcessAnalyzer: the leading enterprise-grade process mining software.
Featured customer success story
Identifying inefficiencies, risks, and automation opportunities with process mining
“With QPR ProcessAnalyzer, we were able to analyze the process in 2-3 hours instead of three weeks"
By Lassi Uusitalo Oct 21, 2020
Service Management refers to the activity of building and maintaining customer relationships by making information technology accessible to the customer base. Due to the high volume of daily service requests, hidden process variations, and unidentified bottlenecks, Service Management becomes an excellent target for process mining.
In this article, you'll learn the benefits of applying process mining to your Service Management processes and 3 practical ways to optimize them with the process mining software QPR ProcessAnalyzer.
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