Process mining in retail operations

Boost margins. Improve customer experience. Streamline operations.

Gain complete visibility into your retail operations. With QPR’s process mining software, you’ll uncover inefficiencies across stores, supply chains, and digital channels — ensuring seamless customer journeys and optimized profitability.

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Retailers use QPR’s process mining tool to:

Optimize supply chain & inventory

  • Detect bottlenecks in replenishment and logistics
  • Reduce stockouts and excess inventory
  • Balance demand and supply across stores and online

Enhance customer experience

  • Monitor end-to-end order fulfillment in real time
  • Reduce checkout delays, returns, and cancellations
  • Ensure smooth omnichannel journeys from store to e-commerce

Increase profitability & efficiency

  • Cut manual work with AI-driven insights
  • Benchmark stores and regions to replicate best practices
  • Track costs and resource allocation across the value chain
QPR + Global Fashion Chain

"With QPR, we finally see the full picture of our operations — from supplier to checkout. Decisions are faster, and customer satisfaction is up."

Here’s what you could achieve with process mining

Operational Efficiency

20% 

Faster order-to-delivery cycles

Customer Satisfaction

30% 

Fewer delayed or cancelled orders

Profitability

Millions

Saved by reducing excess inventory and optimizing logistics

The Best Value for Your Money

Customers have selected QPR ProcessAnalyzer because it provides enterprise-wide process mining at a fraction of the cost – with unique Snowflake-native capabilities and customer-friendly terms.

Ready to discover similar results in your retail operations?