Process Mining | Discover the reality in your processes | QPR

Process Mining

Discover the reality in your processes.

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Are you thinking about starting a process mining project? Looking for application areas and use cases?

How does automated business process discovery fit into your current process analysis approach?

 

Using your operational data to drive better business results.

 

Why Process Mining?

Traditionally, a company’s business processes and KPIs are analyzed and modeled based on qualitative methods, such as employee and customer interviews, workshops. This may be useful, but it takes time, costs money, and forms a subjective view that will rarely give you the full picture. Process Mining takes an entirely different and far more objective approach, analyzing your business by studying the facts behind your operations based on data.

 

The benefits of Process Mining

Higher internal efficiency

  • Visualize your company’s real time performance
  • Identify the root causes of business process inefficiencies
  • Quickly locate and fix bottlenecks
  • Reduce resource needs and free up working capital
  • Track KPIs and their changes over time
  • Increase process automation rate
  • Increase first time right rate

Better customer experience

  •  Reduce lead times, late delivery and improve delivery accuracy

Increase sales revenues

  • Improve cash flow

 

What is Process Mining?

Process Mining is about automated business process discovery. It means using smart software to continuously analyze and visualize the flow of your operations based on real data, so that you can identify specific ways to improve your business. It is easier and more cost-effective than many people realize – with near instant results. 

 

How does Process Mining work?

The data required for Process Mining comes in the form of event logs that IT systems typically record at various points along your business process flow timeline. By quickly extracting and reading these event logs, Process Mining software builds an instant visual model of a given flow. This allows you not only to identify any deviations from an optimal business process, but also to understand the reason for the deviation so that you can make the necessary adjustments.  

process mining transforms ERP CRM data into process analytics

 

Where can process mining be applied?

 

Application areas    Use cases

 

Process discovery

Would you like to gain a better understanding of your organization's business processes for more accurate business decision making? Process mining provides a fact-based understanding of your processes by transforming the data stored in your ERP and other source systems.

 

Process compliance audit

How to improve the process conformance rate to adhere to rules and regulations? Process mining can show your process variations and deviations. You can also compare your as-is process with the as-designed process with process mining's benchmarking to ensure the process compliance.

 

Process improvement

Are you driving digital transformation initiatives, such as RPA? Process mining gives you access to your end-to-end process, so you can locate bottlenecks and prioritize your process improvement efforts to achieve a better ROI.

 

QPR Process Mining software: QPR ProcessAnalyzer

QPR ProcessAnalyzer is based on patented technology that offers the world’s best in business process analysis and prediction capabilities. QPR ProcessAnalyzer is quick to implement, easily connects to common enterprise systems, and is available as a cloud, server or desktop application. QPR ProcessAnalyzer also combines familiar analysis tools with simple and flexible web and mobile dashboards, so it’s easy to visualize and report your findings to the rest of your team.

 

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Get started with QPR ProcessAnalyzer

 

Order-to-Cash related KPIs:

On Time In Full (OTIF)

Sales lead times

Order changes

 

Read more in our blog posts:

First time right - Aiming for 100% 

4 Steps to Reduce Unwanted Changes in Order to Cash Process

Increase your sales by 100% with process mining for marketing and sales process  

Process Mining on Order-to-Cash Process – Optimizing Cash Amount Derived From Orders 

Microsoft Dynamics AX - Reducing lead time with process mining

 

Watch on-demand webinars:

Process Mining for Order to Cash Process 

Order Change Impacts - Process KPI 

On Time In Full - Process KPI  

 

Customer Stories

 

Learn how Kemira improved process lead times and service delivery by analyzing their Order-to-Cash process and identifying improvement areas.

Kemira improved process lead times service delivery order-to-cash    Read success story

 

Learn how Metsä Board increased their Order-to-Cash compliance rate from 40% to 80%, order lines and volume by 60% with same headcount.

Metsä Board increased order-to-cash compliance rate    Read success story

 

Learn how Caverion improved their cash flow and invoicing by discovering and removing their Order-to-Cash process bottlenecks.

Caverion improved cash flow removed order-to-cash bottlenecks    Read success story

 

Learn how Vaisala optimized their sales process and benchmarked performance by visualizing their sales funnel using CRM data.

Vaisala optimized order-to-cash sales process    Read success story

 

Learn how Ruukki reduced the value of raw material stock by optimizing their Order-to-Cash process.

Ruukki reduced cost optimized order-to-cash process    Read success story

 

Book a demo

Meet QPR experts and see QPR ProcessAnalyzer live demo.

 

Learn about use cases

See how QPR ProcessAnalyzer supports different initiatives.

 

Explore connectors

Take a look at our ready-made and customized connectors.

Contact us

Leave a comment and we will get back to you. 

 

Check application areas

Learn how to apply process mining to different processes and industries.

 

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