Are you thinking about starting a process mining project? Looking for application areas and use cases?
How does the automated business process discovery fit into your current process analysis approach?
Traditionally, a company’s business processes and KPIs are analyzed and modeled based on qualitative methods, such as employee and customer interviews, workshops. These methods may be useful, but it takes time, costs money, and forms a subjective viewpoint that will rarely give you the full picture.
Process mining takes an entirely different and far more objective approach, analyzing your business by studying the facts behind your operations based on data.
Process mining is about automated business process discovery. It means using smart software to continuously analyze and visualize the flow of your operations based on real data so that you can identify specific ways to improve your business.
It is easier and more cost-effective than many people realize – with near instant results.
With process mining introducing fact-based transparency into your business operations, you can cut costs and improve efficiency, customer satisfaction, and profit.
The data required for process mining comes in the form of event logs that IT systems typically record at various points along your business process flow timeline. By quickly extracting and reading these event logs, process mining software builds an instant visual model of a given flow. These models allow you not only to identify any deviations from an optimal business process but also to understand the reason for the variation so that you can make the necessary adjustments.
Getting started with process mining is simpler than you would imagine. Required event data contains these three columns:
With this data, the process mining tool will automatically create business process flowchart diagrams, lead time analysis, and other out-of-the-box reports. Process mining can then be further expanded to develop root cause analysis by adding case level attributes like region, product group, customer group, payment term, pricing condition & user.
QPR ProcessAnalyzer has patented technology that offers the world’s best in business process analysis and prediction capabilities.
QPR's process mining solution is quick to implement, easily connects to conventional enterprise systems, and is available as a cloud, server, or desktop application.
QPR ProcessAnalyzer also combines familiar analysis tools with simple and flexible web and mobile dashboards, so it’s easy to visualize and report your findings to the rest of your team.
Highlights of the interview with Daisy Rolly and Siem Jaspers that walks us through the implementation of process mining in Terumo Europe.
Highlights of the interview with Matti Ketonen that takes you on a ride through Metsä Board’s process mining journey since 2011.