Process Mining

Using your operational data to drive better business results

Process Mining is about using smart software to continuously analyze and visualize the flow of your operations, so that you can identify specific ways to improve your business. It’s easier and more cost-effective than many people realize – with near instant results.

Process Mining with advanced features - QPR ProcessAnalyzer

Traditionally, a company’s business processes and KPIs are analyzed and modeled based on employee and customer interviews, workshops and other qualitative methods. This may be useful, but it takes time, costs money, and forms a subjective view that will rarely give you the full picture. Process Mining takes an entirely different and far more objective approach, analyzing your business by studying the data behind your operations.

This data comes in the form of time stamps that IT systems typically log at various points along your process flow timeline. By quickly extracting and reading these timestamps, Process Mining software builds an instant visual model of a given flow. This allows you not only to identify any deviations from an optimal process, but also to understand the reason for the deviation so that you can make the necessary adjustments.

The benefits of Process Mining

See your company’s performance in real time
Identify the root causes of process inefficiencies
Quickly locate and fix bottlenecks
Decrease resource needs and free up working capital
Track KPIs and their changes over time

Process Mining software: QPR ProcessAnalyzer

QPR’s Process Mining software tool – QPR ProcessAnalyzer – is based on patented technology that offers the world’s best in process analysis and prediction capabilities. It’s quick to implement, easily connects to common enterprise systems, and is available as a cloud, server or desktop application. QPR ProcessAnalyzer also combines familiar analysis tools with simple and flexible web and mobile dashboards, so it’s easy to visualize and report your findings to the rest of your team.

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Customer Stories

“The Visualization of the Processes is a great tool for communicating the needed changes for the process stakeholders. Showing the actual happenings clarifies the needs for process improvements and makes the points of improvement clear. QPR ProcessAnalyzer is truly a gamechanger for process improvement”.
- Fauzia Khan, Business Process Manager, Nokia

“We were able to identify on which process to focus our efforts using QPR ProcessAnalyzer. The solution gave us a great way to communicate the process flow and the gaps that were found during the analysis to our regional teams.”
- Capucine Azé, SD & SCM Specialist, Kemira

"The process insight and facts delivered by QPR ProcessAnalyzer were priceless. We were immediately able to focus our process improvement activities to the right things to reach the results our business needed.”
- Jari Vuori, Vice President Supply Chain, Metsä Board

“With QPR ProcessAnalyzer, we were able to see the whole Ad Hoc Service process. Without the data and the product we wouldn’t have been able to discover the reasons behind the process bottlenecks.”
- Aila Aaltonen, CIO, Caverion

"It is highly beneficial to visualize the project management processes from ERP data to have a foundation for process improvement. Furthermore, validation of existing issues helps Patria to focus development efforts.”

- Minna Tiura-Kortesmaa, Manager (PMO), Patria Land Systems