Real Enterprise Process Intelligence & AI Use Cases

Industry: Enterprise Software · Process Mining · Agentic Process Intelligence: Making Enterprise AI Understand Business Processes

Use Case: Agentic Process Intelligence • AI Strategy • Process Intelligence • MCP Integration • Enterprise AI 

Duration: 15 min

Description: Why do most enterprise AI pilots fail to scale? The missing ingredient is process knowledge — the operational context AI needs to understand how business actually works. 

In this keynote, Matti Erkheikki introduces QPR’s Agentic Process Intelligence — combining process modeling, process mining and AI to provide enterprise agents with the operational context they need to understand how business actually works.

The session includes a live demonstration of QPR’s MCP (Model Context Protocol) integration, showing how AI tools such as OpenAI ChatGPT, Anthropic Claude and Microsoft Copilot can directly access process intelligence to compare process design with reality, detect bottlenecks, identify deviations and generate actionable improvement recommendations.

Speaker
Matti Erkheikki, CEO, QPR Software

Key Themes: Agentic Process Intelligence · Process Mining · AI Strategy · MCP Integration · Enterprise AI · Process Intelligence · Continuous Improvement

Industry: Pharmaceuticals & Life Sciences

Title: How Sanofi Turns Process Data into Measurable Business Value with QPR ProcessAnalyzer, Snowflake & AI

Use Case: Value Realization • Process Mining • Process Intelligence • Snowflake Native Analytics • AI-Driven Improvement 

Duration: 20 min

Description: How do you scale process mining from a few successful initiatives into an enterprise-wide capability?

In this session, Sanofi shares how it built a Process Mining Center of Excellence to scale process intelligence across global operations.

Learn how Sanofi combines QPR Software QPR ProcessAnalyzer and Snowflake to create a Value Realization Framework that connects process insights directly to measurable business outcomes, accelerates adoption across business functions and embeds AI into operational decision-making.

This session showcases how enterprise-scale process intelligence can move beyond dashboards — enabling organizations to operationalize insights, measure impact and continuously improve performance.

Speakers:
Adam Honved, Manager of Process Analytics, Sanofi

Edina Varga, Process and Data Analyst, Sanofi

Key Themes: Process Mining · Process Intelligence · Value Realization · Snowflake Integration · Enterprise AI · Continuous Improvement

Industry: Banking & Financial Services
Title: Ensuring Continuity and Value: Erste Bank’s Process Mining Migration Journey

Use Case: Process Mining Migration • Tool Adoption • Business Value • Process Optimization • Enterprise Transformation 

Duration: 20 min

Description: How can a major financial institution modernize its process mining capability without disrupting business continuity?

In this session, Erste Bank shares its migration journey and how the organization successfully transitioned its process mining environment while improving visibility, strengthening adoption and increasing long-term business value.

Learn how financial institutions can accelerate transformation, improve process transparency and measure ROI from process intelligence initiatives.

Speakers:

Grzegorz Zacharewicz, Head of Process Transformation Office, Erste Bank Poland
Jakub Śliwka, Manager of the Process Monitoring Team, Erste Bank Poland

Key Themes: Process Mining Migration · Tool Adoption · Business Impact · Process Mining ROI · Business Process Optimization

Industry: Wealth Management & Financial Services

Title: From Complexity to Clarity: How Fiduciary Trust International Drives Operational Excellence with Process Mining

Use Case: Operational Excellence • Process Visibility • AI Agents • QPR MCP-powered Process Analysis • Wealth Operations Optimization 

Duration: 20 min

Description: How can wealth management firms simplify operational complexity while improving speed, accuracy, and service quality?

In this session, Fiduciary Trust International shares how process mining and process intelligence help uncover hidden inefficiencies, improve transparency, and support better operational decision-making.

The session also explores how QPR’s MCP interface and AI agents enable faster process interrogation, dynamic reporting, and smarter business decisions—turning operational data into actionable intelligence and institutional knowledge.

Speaker:
Leszek Kaldus, Head of Data Strategy & Managing Director, Fiduciary Trust International

Key Themes: Process Mining · Operational Excellence · Process Visibility · AI Agents · Financial Services Optimization · Continuous Improvement

Industry: Telecommunications

Title: Continuous Trade Compliance Monitoring Using QPR ProcessAnalyzer & Snowflake 

Use Case: Trade Compliance • Continuous Monitoring • Anomaly Detection • Process Mining • AI-Powered Analytics • Snowflake Integration 

Duration: 20 min

Description: How can global enterprises strengthen trade compliance and reduce operational risk with process intelligence at scale?

In this session, Ericsson shares how it built a data-driven trade compliance capability using QPR ProcessAnalyzer and Snowflake — enabling continuous monitoring of business flows, automated anomaly detection and faster risk identification across 10–20 million monthly transactions.

Learn how process mining and AI can move compliance beyond manual spot-checks — turning transaction data into real-time intelligence, measurable risk reduction and a foundation for predictive compliance.

Speakers:
Charlotta Ledmyr, Head of Trade Compliance Process & IT Development, Ericsson
Johan Ahlberg, BU Analyst, Trade Compliance, Ericsson
Fredrik Bodin, Strategic Product Manager, Automation & AI Solutions, Ericsson

Key Themes: Trade Compliance · Anomaly Detection · Process Mining · Snowflake Integration · Risk Reduction · Process Intelligence

Industry: Telecommunications

Title: Unlocking Business Value from Process Data at OTE Group

Use Case: Order-to-Activation • Process Intelligence • Live Monitoring • Digital Transformation • Business & IT Alignment 

Duration: 20 min

Description: How can telecommunications providers turn complex operational data into measurable business outcomes?

In this session, OTE Group (Cosmote Telecom, part of Deutsche Telekom) shares how it built a process intelligence capability from the ground up — starting with order-to-activation flows across fiber-to-the-home and B2B digital office processes, identifying system fallouts, process deviations and improvement opportunities across business and IT teams.

Learn how OTE Group is advancing from historical process analysis toward live monitoring and procure-to-pay intelligence — embedding process mining as a permanent performance engine in transformation projects.

Speakers:
Stassia Deligeorgi, Business Process Intelligence Senior Manager, OTE Group
Fotios Stathopoulos, Senior Business Analyst, OTE Group

Key Themes: Order-to-Activation · Process Intelligence · Live Monitoring · Digital Transformation · Operational Excellence · Business & IT Alignment 

Industry: Manufacturing & Shipbuilding

Title: From Projects to Processes: Meyer Turku’s Transformation Journey

Use Case: Object-Centric Process Mining • Process Modeling • AI-Powered Operations • Manufacturing Transformation • Complex Operations 

Duration: 20 min

Description: How can one of the world’s most complex manufacturing environments improve operational transparency and coordination?

In this session, Meyer Turku shares how it uses Object-Centric Process Mining, process modeling and AI to gain end-to-end visibility across highly interconnected shipbuilding operations.

Learn how complex manufacturing organizations can move from siloed project thinking toward scalable process intelligence and data-driven operational excellence.

Speaker:
Kimmo Liukkonen, Head of Business Processes, Meyer Turku

Key Themes: Object-Centric Process Mining · Shipbuilding · AI + Process Modeling · Business Transformation · Complex Operations · Process Intelligence