QPR powered business management system played a crucial supporting role in several process optimizations contributing to a resource cost reduction of more than 15 Million euros.
Eneco Group uses QPR to achieve operational excellence as part of its drive to engineer, install and maintain grids and connections at the lowest possible costs. Eneco Group’s goal is to maintain and expand the distribution grid while minimizing the amount of interruption minutes per customer connection.
Because the mother company Stedin acts under a Dutch Energy Regulator, setting price caps on costs per connection, Eneco Group’s main challenge has been to reduce its cost of service while maintaining operational excellence. To achieve this objective Eneco Group reorganized and streamlined its organization in process-streams.
Business Process Management