Why processes are crucial for improving business performance in 2021

Is it your responsibility to improve business performance, increase revenue, and cut costs? You probably know there is room for improvement in the efficiency of your operations and a huge amount of data available - but you don’t know where to begin.

Maybe you feel stuck because you don’t know exactly what is causing issues in your business in the first place: your automation projects aren’t turning out to be as profitable as you were promised, your digital transformation journey is slow and cumbersome, and your customers are switching to competitors.

These are very common problems that can be solved by focusing on business processes and utilizing the available process data.

Let me explain why that is and how you can do it.

Read More
How Process Mining Enables Successful Digital Transformation - Top Trends for 2021

Although digital transformation is mentioned in just about every corporate playbook, many organizations are still failing to achieve the desirable outcomes with their digital transformation initiatives.

The fact is that merely offering digital services to customers or internal stakeholders is not enough in itself anymore - unless the digital processes are working seamlessly. According to Gartner, “digitalization is a top priority, but efforts are stalling”, and in 2020 “only 40% of organizations have brought digital initiatives to scale”.

Read More
RPA with process mining
RPA Success with Process Mining in 4 Steps

You can increase the value of Robotic Process Automation (RPA) significantly if you start by understanding and optimizing your processes. In this blog post, you can read more about the 4 steps of successful RPA implementation using Process Mining: 

1. Understand the current state of your processes
2. Streamline and optimize processes
3. Identify where your bots should be implemented
4. Monitor automation rates, process compliance, and other KPIs

Read More
Process Mining for Robotic Process Automation (RPA)

How to achieve the highest ROI for your Robotic Process Automation (RPA) project? This is a recurring, integral question for many organizations that are struggling to fully exploit the capabilities of RPA.

In our most recent webinar in the Process Mining use cases series, Teemu Lehto, Vice President of Process Mining at QPR, presented the most common pitfalls in Robotic Process Automation (RPA) implementation and the best practices to successfully achieve high ROI in RPA projects.

Read More