Order-to-Cash process covers the whole process of a distribution case, starting from the customer order all the way to the point where the payment has been received from the customer. As this is a high-volume process with a lot of different process steps, variations and deviations from the process are very possible. This makes the process a great target for applying process mining.
Through process mining you'll be able to tap onto your system data and identify and understand your Order-to-Cash process. You are able to see how the as-is process differs from the designed process and do drill-downs finding the root causes for process deviations.
Combine QPR's years of process management experience with its advanced, flagship product QPR ProcessAnalyzer, and take control of your Order-to-Cash Process.