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Process KPI Reporting

Measure process performance continuously

Process mining identifies relevant process KPIs and measures them transparently and continuously, while revealing root causes of problems in your processes. QPR ProcessAnalyzer gives you the insight by analyzing event data from your IT systems.


Download KPI Guide
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Improve the quality of process KPIs - gain full transparency.

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Find root causes to problems and poor performance.

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Continuously improve process performance by focusing on relevant KPIs.

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Get notified when a process step is going to take too long, affecting your KPIs.

Featured blog

Process Mining for Process KPI Reporting

In order to have a clear vision for your organization and make decisions based on facts and data, your management team needs to have a system of smart, effective, and realistic KPIs. However, we've seen many businesses struggle with their KPI-related tasks: perhaps it's taking too long to establish such a KPI measurement and reporting system, or people fail to understand the root causes of their problems.

In this blog post, you'll find out how you can use process mining to establish your process KPI system in a more efficient way, with much less effort compared to traditional ways of building process KPIs.

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Improve Process KPI reporting

QPR's process mining software, QPR ProcessAnalyzer, automatically creates a graphical representation of business processes in the way that they have been executed in reality.
  • Real-time dynamic reports of root causes provide full visibility to reasons behind process bottlenecks, long lead times, and poor delivery accuracy - to name just a few examples.
  • With process KPI reporting and the integrated root cause analysis, you can see in detail which factors affect the execution of processes, and what you need to do to improve the processes.
  • Choose from a variety of predefined, yet customizable, KPI templates or create your own visually appealing KPI dashboards and make them visible throughout your organization
  • By using our KPIs for all of your processes, you gain insights simultaneously from an internal efficiency and external customer point-of-view

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Get KPI dashboards  fast and easily

  • Process KPIs are included by default in automatically visualized process flowcharts: see case durations, amounts, costs, and more.
  • Monitor the three sets of KPIs that play the most significant role in determining the success of companies' operational performance: Happy Customer, Happy Flow and Happy Automation
  • Process mining is based on a process mining model, and included in this model are already 1000+ standard KPIs - you won't have to spend months building individual KPIs.
  • QPR ProcessAnalyzer gets the process execution data that goes into the process mining model by using plug and play connectors to SAP ERP, Oracle ERP, Salesforce, and other data sources.

KPIs with root causes, flowcharts and durations


"You build something that's a complete x-ray of the processes, and you can bring those facts to the table without debates."

Find out how a large producer of medical devices uses QPR ProcessAnalyzer to gain data-driven insights into their as-is business processes.

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Get started!

Product demo

  • Book a 30-60 minute online meeting
  • With a process mining expert
  • Interactive demo of QPR ProcessAnalyzer with a focus on Process KPI Reporting 
  • Get answers to any questions

Talk to Sales

  • Ask anything about use cases, pricing, source systems, or deployment
  • Find out how process mining helps you with Process KPI Reporting
  • See the benefits
  • Get an ROI estimate

Download Process KPI Reporting Guide

Find out how to build KPIs fast and reach process excellence with process mining by downloading the comprehensive guide below.

Happy Process KPI Framework