Logistics Process Mining |

Logistics Process Mining

Data driven supply chain improvement

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Logistics’ professionals are faced with increasing customer requirements as well as procurement and warehousing efficiency targets. Customers demand accurate and timely deliveries while organizations strive for lower inventory levels and cost efficiency. 


Challenges in Logistics:

  • Goods are delayed 
  • Order amounts are not met 
  • Production is halted due to missing raw materials 
  • Goods are delivered to wrong destination 
  • Wrong goods are delivered 
  • Goods are lost or damaged during shipment 
  • Organization cannot pinpoint from which warehouse / distribution center the problems originate 
  • Mistakes in sorting and inventories 
  • Too high warehouse levels 
  • Vessel capacity is too low 
  • Transportation costs are too high 
  • Rules and regulations are not followed
  • Abundance of data in the operative business systems about supply chain performance and key influences
  • Logistics Data is rarely used for process improvement.
  • No proper visibility to ERP - what logistics data it actually contains and what can be drawn out
  • Strategic objective to develop new supply models to address gaps in existing delivery capabilities or to move from make-to-stock to make-to-order supply model.
  • No clear visibility to supply chain. 

Tackling these conflicting objectives is not a simple task and requires a new approach. 


QPR Process Mining Benefits for Logistics:

Typical benefits from using QPR ProcessAnalyzer and QPR's solution in Logistics Process Mining and operations improvements include:


QPR Solution for Logistics Process Mining:

QPR Solution for Logistics is based on QPR ProcessAnalyzer product and ready made analysis views and  KPI process indicators focusing on Logistics process improvements.

QPR provides the right tools and methods to make most of the data and turn it into valuable information – process intelligence. Based on event data, QPR ProcessAnalyzer, a process mining software, 

1) automatically visualizes the real end-to-end process,

2) provides key performance metrics and

3) shows what causes process hassle. It provides insight to supply chain performance. 


Watch on-demand webinars:


On Time In Full Process KPI - Process KPI 

First Time Right - Process KPI


Read more in our blog posts:


First Time Right – Aiming For 100% 

3 Steps to Solve Your Business Challenges with Process Mining 

Game changing solution to process excellence from QPR


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Customer Stories


“The Visualization of the Processes is a great tool for communicating the needed changes for the process stakeholders. Showing the actual happenings clarifies the needs for process improvements and makes the points of improvement clear. QPR ProcessAnalyzer is truly a gamechanger for process improvement.” 
- Fauzia Khan, Business Process Manager, Nokia

   Read success story


"We have now a lot of KPIs in reports, and they are not reflecting the situation that are difficult to change, because there are a lot of things behind it to calculate it, but then you get a report and it's not so easy to understand it anymore. QPR is, for us, an easy tool to verify, is our business working this way? Is it value added to change the process?"

- Daisy Rolly, Business Analyst Supply Chain, Terumo Europe


"The good thing is that, in 3 months you build something that's a complete x-ray of the processes, so you have no more debate on whether the KPIs are defined properly, or what definitions to use, you can look at the processes, the actual processes, you can look at the lead times, and you can bring those facts on the table without debates, it's coming right out of your system and having that is a big power in making decisions with those fact-based data."

- Siem Jaspers, Business Analyst Supply Chain, Terumo Europe

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“We were able to identify on which process to focus our efforts using QPR ProcessAnalyzer. The solution gave us a great way to communicate the process flow and the gaps that were found during the analysis to our regional teams.”
- Capucine Azé, SD & SCM Specialist, Kemira

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"The process insight and facts delivered by QPR ProcessAnalyzer were priceless. We were immediately able to focus our process improvement activities to the right things to reach the results our business needed.”
- Jari Vuori, Vice President Supply Chain, Metsä Board

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"With the process facts in front of you, there is no denying where you need to put your focus and efforts when developing a process. This is exactly what QPR ProcessAnalyzer delivered.”  

- Kristian Witting, Director, IT and Business Process Development, Ruukki Construction  

    Read success story


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