Renowned European Telecom Operator Chose QPR ProcessAnalyzer for Process Mining
A leading European telecommunications operator has selected QPR ProcessAnalyzer as its process mining tool to enhance its business operations. This advanced...
QPR has signed an agreement to deliver QPR ProcessAnalyzer, the leading process mining software as a cloud service to a leading European bank.
The Customer will focus on improving performance in its both banking and insurance operations. The target is to improve customer service by removing process bottlenecks and increase automation. Process mining is considered as a key enabler for deploying robotic process automation. The Customer intends to build a corporate-wide process mining capability by utilizing earlier investments in a centralized data warehouse. The data warehouse provides a fast and easy way to leverage transactional data in process mining and business process improvement initiatives.
QPR ProcessAnalyzer was selected thanks to its enterprise-level functionalities, and its availability and scalability as a modern cloud service.
“We are excited to serve one of the leading European banks on their process mining and automation journey. They have instantly started benefiting from the process insight provided by QPR ProcessAnalyzer in their automation efforts. I am confident that their customers will appreciate the improved customer service,” says SVP Matti Erkheikki who manages the process mining business at QPR Software.
About QPR Software
QPR Software Plc (Nasdaq Helsinki) provides process mining, performance management and enterprise architecture solutions for digital transformation, strategy execution, and business process improvement in over 50 countries. QPR software allows customers to gain valuable insights for informed decisions that make a difference.
Dare to improve. www.qpr.com
For additional information in QPR Software, please contact:
Matti Erkheikki
Senior Vice President, QPR Software Plc
E-mail: matti.erkheikki@qpr.com
Tel. +358 40 717 2570
Or book a meeting with our process mining experts, who are always happy to have a demo or an in-depth discussion with you!
Sakari is currently immersed in the world of process management and process mining with a marketing angle. His background is in electrical engineering which he has later complemented with a business degree. Sakari is a technology enthusiast who regularly organizes either skiing trips to the Alps or sailing holidays in the Mediterranean.
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