Yen Do

Yen Do
Marketing specialist in Process Mining at QPR Software.
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Recent Posts

Accelerate digital transformation with automated process mining

According to a 2021 CIO report, 77.3% of CIOs placed digital transformation as their top priority. However, with the immediate need that the pandemic placed on businesses to offer remote working and more online services and products, this should come as no surprise. Instead, it has simply brought the agenda for digital transformation forward.

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Process Mining for Auditing and Compliance

In the constantly changing risk management landscape, we need to adapt quickly. Process mining does not only give you 100 percent coverage of your processes, but it can also picks up the unexpected event in the process, which traditional analytics cannot. In this blog post, I'll discuss how to achieve precise internal control, reactive approach to errors, identify and adapt to changes using QPR ProcessAnalyzer.

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Process Mining for IT and ERP Development

How can you meet business needs with the given resources? How can you complete your IT and ERP projects in time? How will you ensure a smooth and risk-free system migration? These are among the many questions that businesses face when developing their IT and ERP systems.

In this blog post, I'll discuss and demonstrate how process mining can help you solve these challenges from an IT and ERP development life cycle viewpoint.

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Process Mining for Process KPI Reporting

Key performance indicators (KPIs) are arguably the most effective tools for managers to understand how their organization operates. KPIs help measure the level of success or failure of your business. They can be assigned to different levels of business operations: on the task-based, process-based, or organizational level.

To have a clear vision for your organization and make decisions based on facts and data, your management team needs to have a system of smart, practical, and realistic KPIs. However, we've seen many businesses struggle with their KPI-related tasks: perhaps it's taking too long to establish such a KPI measurement and reporting system, or people fail to understand the root causes of their problems.

In this blog post, I will explain how you can use process mining to establish your process KPI system more efficiently, with much less effort than traditional ways of building process KPIs.

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Process Mining for Process Improvement

How to use Process Mining for your organization's Process Improvement and Business Process Management (BPM)?

Process Mining is an excellent method for continuous Process Improvement. In our webinar Process Mining for Process Improvement, I will discuss four related topics within BPM: Deming cycle (PDCA), BPM lifecycle, process mining stakeholders, and process excellence KPIs, and how process mining relates to these. A live demo of QPR's process mining software, QPR ProcessAnalyzer, will demonstrate how you can use process mining for process improvement in practice.

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Process Mining for Robotic Process Automation (RPA)

How to achieve the highest ROI for your Robotic Process Automation (RPA) project? This is a recurring, integral question for many organizations that are struggling to fully exploit the capabilities of RPA.

In our most recent webinar in the Process Mining use cases series, Teemu Lehto, Vice President of Process Mining at QPR, presented the most common pitfalls in Robotic Process Automation (RPA) implementation and the best practices to successfully achieve high ROI in RPA projects.

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Best Practices for Deploying Process Mining in Large Organizations

In the Process Mining use cases series, five best practices for deploying process mining in large organizations were presented, namely BPM Maturity, Exceptions, Process Excellence, Use Cases and Center of Excellence.

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