Key performance indicators (KPIs) are arguably the most effective tools for managers to understand how their organization operates. KPIs help measure the level of success or failure of your business. They can be assigned to different levels of business operations: on the task-based, process-based, or organizational level.
To have a clear vision for your organization and make decisions based on facts and data, your management team needs to have a system of smart, practical, and realistic KPIs. However, we've seen many businesses struggle with their KPI-related tasks: perhaps it's taking too long to establish such a KPI measurement and reporting system, or people fail to understand the root causes of their problems.
In this blog post, I will explain how you can use process mining to establish your process KPI system more efficiently, with much less effort than traditional ways of building process KPIs.