Lithuanian public healthcare raises the bar for quality with QPR.
QPR Software’s Lithuanian Value-Added Reseller ‘EKT’ implemented ISO certified quality management systems at Lithuanian public healthcare providers using QPR products. At the core of the project was the objective to bring benefits for each Lithuanian citizen. This required changing the old public sector mindset from “management by controls, inspections and penalties” to a focus on high quality services for citizens by listening to their needs.
“With QPR’s Quality Management System, heads of regional healthcare departments are now able to monitor achieved results from their workstations with just a few clicks and verify that activities are executed as planned. The implemented solution by QPR software not only showcases all process of institutions, but it also visualizes the results that have been achieved over a period of time”, says Saulius Dovydaitis, Director, Telsiai Regional Public HealthcareDepartment. “Now everything is detailed: the processes of public healthcare departments are documented with the required performance levels”, Dovydaitis continues.