Lithuanian public healthcare raises the bar for quality with QPR

QPR Software’s Lithuanian Value-Added Reseller ‘EKT’ implemented ISO certified quality management systems at Lithuanian public healthcare providers using QPR products. At the core of the project was the objective to bring benefits for each Lithuanian citizen. This required changing the old public sector mindset from “management by controls, inspections and penalties” to a focus on high quality services for citizens by listening to their needs.

“With QPR’s Quality Management System, heads of regional healthcare departments are now able to monitor achieved results from their workstations with just a few clicks and verify that activities are executed as planned. The implemented solution by QPR Software not only showcases all process of institutions, but it also visualizes the results that have been achieved over a period of time”, says Saulius Dovydaitis, Director, Telsiai Regional Public Healthcare Department.

With the help of QPR, healthcare providers are able to

  • Evaluate process performance
  • Identify indicators that drive performance
  • Standardize processes across health centers
  • Create performance analyses and electronic reports
  • Share information across districts


Lithuanian Public Healthcare Success Story

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QPR ProcessDesigner
QPR Metrics


Quality Management System
Business Process Management
Performance Management