ServiceNow Connector by QPR | QPR

ServiceNow Connector by QPR

You are here

The ServiceNow connector by QPR connects the data in your ServiceNow account with QPR's process mining software - QPR ProcessAnalyzer. 

 

What QPR's ServiceNow connector can provide you:

  • Benchmark processes by case severity, priority, and category, such as teams and customers.
  • Uncover looping cases.
  • See visually how cases move from one employee to another.
  • Discover the root causes of inefficient operations.
  • Unveil exceptions of processes.
  • Continuously monitor end-to-end processes and see how they're linked with each other.

 

QPR ProcessAnalyzer drills down to the inner workings of your ITSM functions, exposing their inefficiencies, benchmarking your operations, and clarifying relationships between, for example, release management and the number of service requests.

 

ServiceNow Analysis - Incident Management Process

With QPR 's ServiceNow connector, you instantly get a view on process deviations and reasons behind them. In the example below, we dig deeper into the reasons why in this process we end up waiting for user acton. 

servicenow connector by QPR - servicenow business process management analysis

 

 

ServiceNow® is a cloud computing company that provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow® specializes in ITSM applications and provides forms-based workflow application development.

First Name *
Last Name *
Role *
Email *
Business Phone
Organization *
Country *
Subscribe to QPR news
ResourceURL

The Privacy Policy of QPR will apply to all data you submit to us.

Get started with QPR ProcessAnalyzer 

 

 

Book a demo

Meet QPR experts and see QPR ProcessAnalyzer live demo.

 

Learn about use cases

See how QPR ProcessAnalyzer supports different initiatives.

 

Explore connectors

Take a look at our ready-made and customized connectors.

Contact us

Leave a comment and we will get back to you. 

 

Check application areas

Learn how to apply process mining to different processes and industries.

 

Join QPR Community

Discover learning resources in QPR Community.