QPR Connector for ServiceNow | QPR

QPR Connector for ServiceNow

You are here

ServiceNow® is a cloud computing company that provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow® specializes in ITSM applications and provides forms-based workflow application development.

QPR ProcessAnalyzer drills down to the inner workings of your ITSM functions, exposing their inefficiencies, benchmarking your operations, and clarifying relationships between, for example, release management and the number of service requests.

With the QPR Connector for ServiceNow® connector, you'll be able to:

  • Benchmark processes by case severity, priority and category, by teams, customers etc.
  • Uncover looping cases
  • See visually how cases move from one employee to another
  • Discover the root causes of inefficient operations
  • Unveil exceptions of processes
  • Continuously monitor end-to-end processes and see how they're linked with each other


ServiceNow Incident Management Process Analysis - With QPR connector you instantly get a view on process deviations and reasons behing them. In the example below we dig deeper the reasons why in this process we end up waiting for user acton. 


First Name *
Last Name *
Role *
Email *
Business Phone
Organization *
Country *
Subscribe to QPR news

The Privacy Policy of QPR will apply to all data you submit to us.

Book a demo

Contact us 


Get started with QPR ProcessAnalyzer 



Book a demo

Meet QPR experts and see QPR ProcessAnalyzer live demo.


Learn about use cases

See how QPR ProcessAnalyzer supports different initiatives.


Explore connectors

Take a look at our ready-made and customized connectors.

Contact us

Leave a comment and we will get back to you. 


Check application areas

Learn how to apply process mining to different processes and industries.


Join QPR Community

Discover learning resources in QPR Community.