CDK AutoMaster is an ERP system designed especially for car dealers to build strong customer relationships and to coordinate sales-delivery-service process. Moreover, maintaining customer relationship active is highly connected to customer happiness and willingness to buy future cars as well from the same dealer.
QPR ProcessAnalyzer CDK Automaster connector gives visibility to car retail end-to-end processes like from first customer car inquiry to car handover and furthermore services for a whole car lifecycle. Does your company know how many percentage of the car offers lead to an actual deal or more importantly what are the most influencing matters leading to a deal? In addition, process analysis provides insights of process conformance by showing as-is process visualized to identify variances between salespersons or branches/sales locations. These are just some of the findings our customers have made by using QPR ProcessAnalyzer.