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Process compliance

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Well documented business processes is one indication of healthy business process management. Another one is full conformance of implemented processes to process models. Business processes should be implemented and executed according to the agreed policies, keeping in mind stakeholder and regulatory requirements. But even a compliant process may not execute as intended.

The focus on corporate governance, compliance, and reporting not only continues worldwide, but has intensified, with increased accountability. In addition, the increasing pace of data generation calls for more powerful analysis tools.

 

Process mining for process compliance

Process mining enables unbiased, fact-based operational audit and compliance checking. At its core is improved reliability and efficiency of audits. The main tasks are 1) process discovery, whereby event logs are used as a basis for generating an as-is process model, and 2) process conformance checking that compares the event-log-based as-is model to the as-designed process model.

 

Applications and benefits include:

  • Improve the efficiency, coverage, and quality of audits
  • Detect compliance issues for example in procurement, accounts payable, or accounts receivable processes
  • Highlight deviations from accounting standards
  • Benchmark process execution
  • Identify Segregation of Duties (SoD) conflicts, e.g. in Order-to-Cash (O2C) or Purchase-to-Pay (P2P) areas
  • Apply AI-powered root cause analysis to suppress exceptions and violations to mitigate business risk, proliferate best practices, and reduce compliance costs
  • Streamline approval processes
  • Uncover bottlenecks to increase process speed and cut costs

 

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Chat with us, call/email us, or come over for a visit! We’d love to hear about your needs and share more examples of how our customers have tackled compliance issues using process mining.

 

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Customer Stories

"Process mining and QPR ProcessAnalyzer basically help you to highlight process inefficiencies. If you have a target to reduce cycle time, to improve your process, or to harmonize and standardize your process. You can leverage this tool to exactly focus in those directions.

The influence analysis is one of my favorites. It allows you to do a root cause analysis on what happened, why it happened, and QPR ProcessAnalyzer is able to showcase that to you. Then, you can build the story on how what kind of improvements can be done in the company based on that finding." 

- Fauzia Khan, Business Process Manager, Nokia

   Read success story

 

 

"We can replace opinions with facts and it is easier for people to accept changes when you can justify them with the facts. It's also easier to focus on those areas where the development is most needed. For example, you get away from sending emails with overreaching instructions how people should do certain things. But with QPR ProcessAnalyzer, you can now identify the area where the improvement is needed, and then perhaps just talk to two or three people and get the change done. It's easy to focus on things mentally.

- Matti Ketonen, VP Supply Chain, Metsä Board

    Read success story

 

 

Watch on-demand webinars:

Process Mining for Insurance Claim Process

Process Mining for Healthcare

 

Read more in our blog posts:

Improve Your Insurance Claim Process with QPR ProcessAnalyzer

Ask Your Data to Visualize Your Finance Processes

Process Mining for Patient Journey Process in Healthcare

Existing Data in Your Systems is the Source to Improve Your Processes

Process Improvement with Hunch or Facts

 

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