KPI - Sales Lead Times | QPR

KPI - Sales Lead Times

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Description: 

  • Delivery: From first process step to delivery 
  • Invoicing: From first process step to invoice created 
  • End-to-end: From first process step to last process step 
  • Measured in time (minutes, hours, days, months, etc.) 

Formula: 

  • Delivery: (Time of delivery completed) - (Time of first process step)
  • Invoicing: (Time of invoice created) - (Time of first process step) 
  • End-to-end: (Time of last process step) - (Time of first process step) 

 

Learn more about this KPI in our on-demand webinar and blog post.

 

Related processes: 

Order to Cash