What are collaborative business relationships? Let me share a story with you. Today I went to the dentist. While lying comfortably on the seat (and having a mouth full of instruments), I watched the skillfully coordinated effort of the team to deliver a service fulfilling my needs. The doctor and the assistant had a predetermined shared goal (fixing my teeth) which was achieved efficiently due to the expertise of the doctor and the assistant and a shared understanding about the process to be followed.