H. Familie from Kortrijk is a group of five mental health and nursing home institutions in the southwest region of Belgium. QPR ProcessDesigner established a solid process architecture for H. Familie. During the discussions, QPR ProcessDesigner allowed H. Familie to model the processes fast. Communication to employees was effective and included continuous improvement actions. QPR ProcessDesigner helped also in knowledge management, e.g. when introducing new employees.
“QPR Metrics gave a strong visual representation of our strategic plan. Together with efficient communication, evaluation and improvement of the objectives it really speeded up our strategy implementation.” Patrick Cokelaere, Managing Director, H. Familie group.
Quality Management System
Business Process Management