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Customer Story: Ericsson

Process Mining at a Large Global Enterprise

Discover Ericsson's journey of using the process mining software QPR ProcessAnalyzer in increasing transparency and reaching process excellence.

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Ericsson's Journey of Building and Deploying Process Mining Capability Globally

During QPR Conference 2019, Ericsson shared their journey of using QPR ProcessAnalyzer with us. Ericsson's presentation and interview shed light on how they leverage QPR ProcessAnalyzer to:

  • Get end-to-end process visibility,
  • Save time,
  • Identify automation opportunities.

"With process mining, we can do this in 2 hours instead of 3 weeks," said Cecilia Anneroth, Process Architect at Ericsson.

Meet our customer

Ericsson

Ericsson is a multinational networking and telecommunications company that was founded in 1876. The company's headquarters are located in Stockholm, Sweden.

Solution:
Process Mining with QPR ProcessAnalyzer

About Ericsson
Text: Ericsson

Customer highlights

Interview: Cecilia Anneroth, Process Architect at Ericsson
Johan Myrberger - Process Mining Manager at Ericsson

QPR Conference presentation: Building and Deploying Process Mining Capability Globally

"We bring the processes out from the dark into the light"

Johan Myrberger

Process Mining Manager at Ericsson

Events - QPR Conference 2019 - Johan Myrberger

Case Study

Find out more about Ericsson's Journey of Building and Deploying Process Mining Capability Globally

Access Customer Presentation Access Full Case Study
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