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QPR delivers process mining software to a leading IT and business process outsourcing service provider

QPR Software’s newest multinational customer is a member of Fortune 500, offering services to customers globally from over 50 locations worldwide. The Company identified process mining as a new opportunity for enhancing the profitability and continuity of its business, especially in the business process outsourcing services offered to their own customers. The Company chose QPR ProcessAnalyzer for its  unique set of features enabled by the patented process mining technology. The three-year contract is worth approximately EUR 250 thousand.

The Company intends to use QPR ProcessAnalyzer for continuously monitoring the business process services provided to its customers. This helps the Company to improve the efficiency and quality of their services, and to proactively ensure that service-level agreements are met. QPR ProcessAnalyzer automatically generates a variety of visual analyses for discovering process flow charts, variations, bottlenecks and KPIs based on the customer’s operational data.

”We are absolutely thrilled that we were once again selected as the preferred process mining technology provider by a global leader in their respective industry. This is yet another proof of QPR leading by innovation in the rapidly growing process mining market”, says Jari Jaakkola, CEO of QPR Software.

The contract also includes licenses for QPR’s other products, QPR ProcessDesigner for process modeling and QPR Metrics for performance management, enabling the Company to rely on one vendor for its process excellence needs.

Click here for more information on QPR ProcessAnalyzer.

About QPR Software

QPR Software Plc (Nasdaq Helsinki) provides solutions for strategy execution, performance and process management, process mining and enterprise architecture in over 50 countries. Users of QPR Software gain the insight they need for informed decisions that make a difference. With 25 years of experience, 2 000 customers and over a million licenses sold, QPR’s products are highly regarded by industry analysts and customers alike.

Dare to improve. www.qpr.com

For further information, please contact:

Mika Leonsaari

Director

Tel. +358 40 730 7163

Email: mika.leonsaari(at)qpr.com