Local Government
“External hosting and speedy implementation of QPR ScoreCard has allowed us to concentrate on establishing the measures to support a corporate performance
management framework”
Tom Leahy
Deputy City Engineer, Dublin City
Ireland
Customer videos
QPR Metrics offers North Lanarkshire Council and its community partners a single, shared platform for performance management. QPR helps the council and its partners effectively collect, manage and report performance information in a systematic way, save valuable time needed for reporting and improve decision making.
City of Tshwane metropolitan municipality . Like many other municipalities, the city of Tshwane metropolitan municipality consisting of 13,000 employees was seeking to upgrade its' performance management system. QPR Metrics allowed it to implement a Balanced Scorecard system that includes budgeting, planning, forecasting, monitoring and reporting of financial and performance data. Key benefit is that unlike any other performance management system of its kind, QPR Metrics allows the municipality to own and maintain the system with the skills that exist within the organization
Selected Customer References
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Argyll and Bute Council. Like any other local government agency, Argyll and Bute, one of Scotland largest municipalities, was faced with a need to improve service levels to its citizens. Because performance information from a wide range of services was reported using a paper on a quarterly basis, information was often outdated, lacked context and was difficult to share: underlying problems or how best to rectify them often remained a mystery. That was until Argyll and Bute Council implemented its web-based performance management system using QPR ScoreCard. Download this success story and read what benefits they achieved!
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United Kingdom |
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City of Tshwane metropolitan municipality. Like many other municipalities, the city of Tshwane metropolitan municipality consisting of 13,000 employees was seeking to upgrade its' performance management system. QPR ScoreCard allowed it to implement a Balanced Scorecard system that includes budgeting, planning, forecasting, monitoring and reporting of financial and performance data. Key benefit is that unlike any other performance management system of its kind, QPR ScoreCard allows the municipality to own and maintain the system with the skills that exist within the organization!
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South Africa |
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City of Kerava and QPR Software Plc. have developed in collaboration an annual operation planning system suitable for the municipal sector. With the help of the system, planning and monitoring is technically efficient and easy to use, enabling the decision makers and preparatory groups to better focus on the issues under planning and waiting for decisions.
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Finland |
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City of Lohja. The rising importance of risk management motivated the City of Lohja, a 37,000 inhabitant city in the south-west of Finland, to introduce systematic risk management software into its management system. Traditionally, risk management had operated as its own separate segment, but the city wanted to make its employees take part in risk management more actively in order to achieve concrete results faster. Now all the information needed in risk management can now be found inside the City of Lohja’s management system.
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Finland |
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City of Oulu. Seeking to improve productivity as well as service levels to its citizens the City of Oulu and its' 10 neighboring counties turned to process modeling with QPR ProcessGuide software.
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Finland |
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CounciIT process model bank. KuntaIT (the “Council IT”) is the joint organization developing nationally interconnecting, customer orientated and performance improving IT services for Finnish Councils. QPR provides to the bank the QPR ProcessGuide software for process modeling and delivers related process model bank as well as manages it. The bank has made possible to utilize models developed by other organizations when developing one’s own organization. Process model bank’s user base includes all actors in the local and central government. |
Finland |
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Derby City Council. How do you realize your vision for community services when the execution of those services is done by over 150 different public, private, voluntary and community based organizations? Managing performance and exploiting information technology is the primary way of managing this delivery. Together with QPR, Derby City Council managed to improve services to citizens, tailor for better cooperation between member organizations, improve transparency and reduce bureaucracy.
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United Kingdom |
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Dublin City Council has responded to significant growth in size, population and economic activity by undertaking an extensive development program aimed at improving the living experience in the City. Scorecard is now used by the leading strategy driven organizations and will allow Dublin City Council to adopt the best international template and lead the way as a strategy focused organization. As a result of the implementation of QPR ScoreCard, Dublin City Council improved dramatically its performance and strategy implementation.
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Ireland |
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Moscow City. The Prefecture of the central administrative district of Moscow uses performance management software QPR ScoreCard for performance management. With QPR ScoreCard the executive authorities of the prefecture manage, control and analyze in real-time the key indicators including the solutions for tactical schemes and strategic goals of the district’s development.
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Russia |
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The Town of Imatra emcompasses three historical industrial settlements. In the course of the last 50 years, this amorphous group of settlements has grown into a modern industrial borough. By streamlining the key processes, the Borough wanted to add value and give better service with the use of fewer resources.. By using QPR ProcessGuide they are able to effectively utilize the public assets for service production. |
Finland |
