Bank of Indonesia. Seeking to improve transparency in management reporting and accountability for performance improvement, Bank of Indonesia implemented a performance management system, based on the Balanced Scorecard methodology, using QPR ScoreCard. In little over two months all 29 directorates of the bank were live with the new automated performance management system serving more than 100 employees.
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Banco Espirito Santo (BES) is the largest listed bank in Portugal, and  the second largest private financial institution in Portugal by net assets. Group BES wanted to create a repository for all business and support processes. This process repository should work as the base for the internal control system, processes rationalization, operational risk management and auditing. QPR ProcessGuide performance management software allowed BES to change from several systems to an integrated and unified one.
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Millenniumbpc Millenniumbcp is Portugal’s leading financial group. It applies QPR Suite to support its business-driven BPM initiative, which uses a single, shared process model among stakeholder groups from Quality, Risk, Operations, IT, Business Continuity and Compliance to effectively establish a process management culture among its employees.
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Caisse Nationale D'Assurance Vieillese (CNAV) . Facing an increase of over 60% in the amount of citizens depending on its services and a decrease in available resources, France's Caisse Nationale D'Assurance Vieillese (CNAV) - managing pensions - realized it had to become able to do more with less, i.e. improve its' operational performance. QPR ScoreCard allowed it to improve employee motivation and improve performance by automating data collection and reporting, improving transparency and linking personnel incentives with performance achievements for 16 regional offices and 4 oversees offices, involving 13,000 staff.
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Commercial Bank of Dubai is a mid-sized bank based in Dubai employing a staff of 1,200 in 24 branch offices. With QPR Integrated Management System it has a single platform that enhanced its strategic planning and monitoring based on Balanced Scorecard, and that improved the quality of its operations to comply with the ISO 9001 standard.
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United Arab Emirates

DIFKO. Realizing effective strategy implementation to be a key influencer of competitiveness, DIFKO looked for a tool that would clarify and commit employees to strategy. QPR ScoreCard helped it achieve this and deliver DIFKO managers with relevant information to support their decision making in line with company strategy. Download the success story and learn how they did this.
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Denmark

Euro-Center. Euro-Center is a travel insurance network servicing a range of insurance companies throughout the world. The management realized that they needed a more flexible than a data warehouse system to support management in their organization. Euro-Center chose QPR ScoreCard software which was integrated to the ERP and MS Dynamics CRM. Now all Euro-Centers have their own scorecards to track performance and allocation of overhead costs and to compare themselves to other locations.
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 Ireland

Real People. After adopting the new management approach and QPR software based solution, Real People's sales volumes increased by an average of 15%, turnaround time on application approvals time was reduced from 120 minutes to 60 minutes, audit affordability exception rate decreased from 10% to 0%, new clients acquisition increased by 15 %, staff churn decreased from 28% to 20%, and productivity ratio increased by 15%.
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Tawuniya provides citizens and residents in Saudi Arabia with motor, medical, life, and property and casualty insurance. In order to be able to map and streamline its processes, Tawuniya uses QPR ProcessGuide, which integrates smoothly with QPR ScoreCard allowing Tawuniya to measure their processes’ performance as well.
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United Finance Company. United Finance Company SAOG (UFC) has been serving Oman business since 1997, and is listed on the Muscat Securities Market. To extend the Company’s Excel based Performance Management System to all employees it needed a new automated system to maintain accuracy and proper assessment capturing all the necessary data. The answer was found in QPR ScoreCard software. The performance management system is now a part of daily monitoring tool, which is proving to be self-development for the Company’s managers and employees. It has also improved considerably the organizational culture.
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 Oman