QPR Integrated Management System for Healthcare

Healthcare organizations rely on the execution of manual, human-centric processes when delivering the majority of their services to patients. Faced with the need to reduce cost and increase patient satisfaction, many healthcare organizations turn to QPR’s Integrated Management System as a tool for diagnosing problems in the way their organization works, treating these problems effectively and to continuously monitor and ensure the health of the organization.

The QPR Integrated Management System enables healthcare organizations to map, analyze and continually improve the efficiency of healthcare processes, also known as patient pathways, by integrating different management frameworks including risk, quality and compliance management and aligning it with strategy. This is achieved by providing a software platform that is focused at medical professionals, from surgeons to nursing staff and maintenance to management. It provides staff with a central point of access to all up-to-date process documentation, process KPI's, related documentation such as policies, templates, treatment descriptions, eLearning and task related applications, as well as an online platform for registering suggestions, risks, complications, near misses and initiatives.

By offering staff with insight in their role in end-to-end patient treatment processes, their purpose, current and past performance as well as desired outcomes, they become better able to recognize opportunities for improvement rather than ending up fighting fires. Powerful support for collaboration with co-workers across organizational boundaries then enables them to play a central role in making smart improvements in the way the organization serves its patients.

Key benefits

• Cost reductions through the optimization of resource allocation and reduction of waste
• Increased patient satisfaction through an organization-wide focus on their needs and requirements
• Improved patient safety through early recognition and mitigation of process defects and weaknesses
• Improved staff motivation through direct involvement, accountability and engagement in defining and improving the way the organization works

Try out the QPR Healthcare solution online! 

Selected Customer References

Columbus Children's Hospital - United States of America
Voted one of  "America's Best Hospitals" and admitting over 14,000 patients to its 323 bed facility every year, Columbus Children's Hospital's department for Business Process Improvement was seeking ways to measure and improve the quality of care while reducing cost. Learn how QPR helped it to reduce cost by optimizing the allocation of resources.
Download the full story

Topolcany Hospital - Slovakia
With highly unprofitable operations, Topolcany hospital management faced the decision on how to sustain the hospital long term. Read how QPR helped the hospital improve quality, get ISO 9001 certified and was able to attract more patients and improve work efficiency.
Download the full story

Hronovce Mental Hospital - Slovakia
Faced with low revenues asnd increased competition, which demanded more focus on quality and better patient service, Hronovcve Mental Hospital realized it needed to improve the effectiveness and efficiency of hospital operations. With QPR's Integrated Management System for Healthcare the hospital has become process-oriented, therefore better service patients, improve staff motivation, become ISO 9001 certified, improve the quality of management decisions and strengthen its public image.
Download story

Preston Primary care Trust - United Kingdom
Faced with the need to manage an increasing number of performance indicators across the organization and the need to share information with a growing amount of individuals and stakeholders, Preston Primary Care Trust soon realized that their Microsoft Excel based reporting structure would become the cause of a major pain. It treated the pain with QPR, which is now helping it to more easily monitor and report performance and improve health services to the local population.
Download the full story

Izmit Public Hospital - Turkey
Under pressure to provide flawless medical services with only limited resources to a population of 810,000 people, Izmit Public Hospital turned to QPR Integrated Management system for Healthcare in an effort to optimize resource allocation ad become the best healthcare provider in Turkey. Adopting the process orientation inherent with the QPR solution it soon managed to reduce waste and optimize processes. Direct involvement of staff furthermore had the effect of increased staff motivation, which in turn lead to increased patient satisfaction.
Download the full story

Pirkanmaa District Hospital - Finland
Pirkanmaa Hospital provides specialist healthcare to more than a million Finns. To face new challenges in its environment, e.g. like aging population and competition on skilled professionals,  the hospital decided to tackle these challenges by process management to better meet patient expectations.
Download the full story

H. Familie Mental Hospital - Belgium
Being a group of 5 mental health and nursing home institutions, H. Familie needed an effective way of translating and communicating its vision and strategy to all parts of the organization. QPR helped it implement an effective Balanced Scorecard strategy management system, backed up with a quality management system that allowed it to comply with Government regulations for transparent management. With QPR ScoreCard and QPR ProcessGuide the system could go live and deliver ROI within 9 months of choosing the software!
Download the full story

Try out the QPR Healthcare solution online! 

Find your nearest reseller

Contact us for more information or a demonstration