Mobile TeleSystems OJSC (MTS) is the largest mobile phone operator in Russia and the CIS. MTS services over 91 million subscribers (as end of December, 2008), providing mobile communications in Russia, Ukraine, Uzbekistan, Turkmenistan, Armenia and Belarus, totaling more than 230 million in population. MTS is listed on the New York Stock Exchange.
 
In 2006 MTS decided to build a Balanced Scorecard to increase its internal efficiency. The implementation project of the automation system started in autumn
2008. The outcome is a system combining the corporate balanced scorecard, personal scorecards and incentives. The MTS system contains parameters both from the MTS Group level and from business units and affiliated companies. The total number of automation system users is 550.
 
MTS selected QPR’s performance management software, QPR ScoreCard, for monitoring corporate-level strategy maps of balanced scorecard and
personal measures and achievements.
 
From the very beginning many people were involved in the project, starting with 550 users at the management level. The target of the project was to increase MTS employee efficiency. To obtain this, MTS wanted to create a uniform and relevant source of information on strategic targets and KPIs simultaneously accessible to all employees.
 
It was important to maintain the visual interrelations between targets and KPIs. The Operator also wanted to decrease the amount of manual input and duration of KPI measuring and the probability of technical mistakes when processing the information related to the KPIs.
 
The MTS system allows covering full cycle of tasks on creation and revision of system, development of strategic scorecards and KPIs including target values at all levels, gathering and analyzing actual KPI values, analyzing problem places, when achieving strategic purposes and the creation of various KPI reports. System will be extended to all countries MTS is operating – Ukraine, Uzbekistan, Turkmenistan, Armenia and Belarus in 2009.

About QPR Software

QPR Software Plc offers the best services and software for developing business processes and enterprise architecture. QPR has more than 1,500 private and public sector customers across the globe in more than 50 countries. QPR’s shares are listed on the NASDAQOMX Helsinki Ltd.
 
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For more information, please contact:

QPR Software Plc
Janne Pylväs,
Business Development Director, Software Sales International
Tel. +358 (0) 40 507 3979
janne.pylvas(at)qpr.com